Office Hours
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Would you like to create a personalized quote?
Pam Ritchie
Office Hours
Address
Rockingham, VA 22801
Located across from Sentara RMH and Stone Port Development just east of Harrisonburg
Office Hours
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
Contact me to schedule a virtual meeting
-
Phone
(540) 434-2028 (540) 477-9292
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Office Info
Office Info
Office Hours
Contact me to schedule a virtual meeting
-
Phone
(540) 434-2028 (540) 477-9292
Languages
Simple Insights®
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Power outage tips
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Rent vs. own: transition from renter to first time home buyer
Rent vs. own: transition from renter to first time home buyer
There are pros & cons to both renting & owning, making the choice a bit more involved than simply going with how old you are.
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Viewing team member 1 of 7
Carlos Orellana
Office Manager
License #914469
Introducing Carlos, our exceptional Office Manager at State Farm! With us since 2015, Carlos has played a crucial role in ensuring our office runs smoothly and efficiently. A proud graduate of Spotswood High School, he brings a wealth of knowledge and experience to our team.
Beyond his professional commitments, Carlos is a devoted family man, raising three wonderful children who keep him on his toes. He also shares his home with three dogs and a cat, creating a lively and loving environment.
In his free time, Carlos enjoys staying active through hiking, running, and roller skating. His adventurous spirit and enthusiasm for outdoor activities reflect his belief in maintaining a healthy and balanced lifestyle.
With his strong leadership and commitment to excellence, Carlos is here to support both our team and our valued customers. Don’t hesitate to reach out—he’s always ready to assist you with a smile!
Viewing team member 2 of 7
Ellen Rogers
Customer Service Manager
License #1276092
Meet Ellen, our dedicated Customer Service Manager at State Farm! Since joining our team in 2021, she has been an invaluable asset, providing exceptional support and guidance to our customers. Originally from Middletown, New Jersey, Ellen brings a warm and friendly approach to every interaction, ensuring that our customers feel valued and cared for.
Ellen is a proud pet parent to three dogs, one cat, and a bearded dragon, which adds a lively touch to her home. In her free time, she enjoys event coordination, where her creativity shines as she brings people together for memorable occasions. Additionally, Ellen is passionate about scrapbooking, reading, and collecting records, which reflects her love for preserving memories and exploring new stories.
With her extensive knowledge and commitment to outstanding customer service, Ellen is here to help you navigate your insurance needs with ease. Feel free to reach out to her for assistance—she’s always ready to lend a helping hand!
Viewing team member 3 of 7
Jessica Espinoza
Account Representative
License #1283188
Introducing Jessica, our enthusiastic Insurance Representative at State Farm! With a strong passion for helping customers find the right coverage, Jessica is dedicated to ensuring that each customer feels confident and secure in their insurance choices. Her bilingual skills in Spanish enable her to connect with a wider range of customers, making the insurance process accessible and straightforward for everyone.
Jessica thrives on building relationships and is committed to understanding the unique needs of each customer. She believes that great coverage is essential, and she works tirelessly to match customers with t options available to suit their lifestyles.
When you’re looking for personalized service and expert guidance, Jessica is here to assist you every step of the way. Don’t hesitate to reach out—she’s excited to help you secure the protection you deserve!
Viewing team member 4 of 7
Dalili Briones
Customer Relations Representative
License #1205219
Meet Dalili, our dedicated Customer Service Representative at State Farm! With a passion for helping others, Dalili expertly handles all customer service transactions, ensuring that each customer's needs are met with care and efficiency. Her bilingual skills in Spanish allow her to connect with a diverse range of customers, making their experience seamless and enjoyable.
Dalili is not only committed to providing outstanding service but also believes in building lasting relationships with our customers. She takes pride in being a reliable resource for all your insurance needs.
Outside of work, Dalili enjoys spending time with her husband and their beloved dog, Mia. Whether it’s going for long walks or enjoying cozy evenings at home, they cherish every moment together.
Feel free to reach out to Dalili for any assistance you may need—she’s here to help!
Viewing team member 5 of 7
Maria Alvarez Ballen
Customer Relations Representative
License #1455170
Viewing team member 6 of 7
Matthew Terry
Marketing Coordinator
Meet Matthew, our talented Marketing Specialist at State Farm! With a keen eye for creativity, Matthew is responsible for managing all marketing efforts for our agency, helping us connect with our community and share the value of our services.
A proud graduate of Broadway High School, Matthew has a strong foundation that fuels his innovative approach to marketing. He is passionate about developing engaging campaigns that resonate with our customers and enhance their experience with State Farm.
Outside of work, Matthew is a devoted dog owner to two wonderful pups, Izzy and Ivy, who bring joy and companionship to his life. He loves spending time with them, whether it’s going for walks or enjoying outdoor adventures.
Matthew’s enthusiasm and dedication to his role make him an integral part of our team. Feel free to reach out to him for any marketing inquiries or to learn more about how we can assist you!
Viewing team member 7 of 7
Travis Armstrong
Customer Relations Representative
License #1420669