State Farm® Insurance Agent Pam Ritchie

"This State Farm office and agents are incredible to work with. They take special care of what you are needing as an individual and family, and they know how to get you an affordable policy that helps with everyday life. Carlos has been especially amazing to work with, and my wife nor I will be leaving this agency anytime soon."

"I am new in the area, rented an apartment, and needed a renters insurance. I contacted State Farm in Harrisonburg and I got in touch with Ellen. We exchanged emails, I talked to her over the phone, she is friendly, explained everything clearly, handled the policy totally online really quick. Thanks for your help."

"Thanks for awesome customer service act."

"The professionalism and courtesy of our agent Iven was impeccable. He was such a joy talking to and listened to every concern and question I had. State Farm is the top insurance company and I know my parents has had them over 50+ years. Win Win Choice"

"Iven was incredible. He took time to explain the policy information to me clearly which I’ve never had any previous insurance company do before. He was so patient with answering all of my questions (even the “dumb” ones LOL) and let me know all the discounts I could qualify for. I got such a good deal on my renters and auto insurance and it feels nice to have a local agent for support should I ever need it. He was also very personable so the experience wasn’t awkward at all. 5/5 stars isn’t enough for this office. I’ll recommend them to all my friends and family 😊"

"Quickly updated my renter's insurance with no hassle. Also handled a recent auto body clean as smooth as can be. Highly recommend!"

"Thanks to Ivan I got the best coverage for my needs. He was easy to work with and more than willing to answer all of my questions. First time will all state and WILL be retuning in the future!"

"Good service with nice price"

"Ivan was amazing and super helpful he knew what he was talking about and explained everything to me very detailed such an amazing person!!!!"

"Ellen is awesome! She takes care of all my insurance needs and makes the whole process super easy. She's always quick to respond, explains everything clearly, and really makes you feel like you're in good hands. It's such a relief knowing I can count on her for anything insurance-related. Highly recommend working with her!"

"Excellent!!! Pam was very insightful, helpful and very knowledgeable! My customers experience was something I have experienced in years!! Thank you!"

"Ellen is an amazing asset to the State Farm team! She is just the person you need to handle any insurance needs, questions and get great rates for your policies. Ellen was extremely responsive to all my needs and helped me quickly transition from my old out-of-state insurance carrier to State Farm and when we changed cars one day after activating the new policy! I would highly recommend her, and by extension, her team at the Pam Ritchie State Farm Insurance Agency."

"Estoy muy agradecida ,por la ayuda que me han brindando para que pudiera hacer reclamo y fuera lo más rápido posible .Han sido de gran ayuda ya que el proceso siempre es muy fácil y te ofrecen su ayuda y son muy amables ."

"Carlos was very helpful & informative, highly recommend."

"Pam Ritchie and her team are absolutely awesome to work with. They are patient and take the time to answer all questions and understand that insurance can be confusing for some of us. Highly recommend Pam Ritchie for all your insurance needs."

"Iven was very nice and respectful. He answered all my questions and was very patient when I didn't understand some things. Thank you Iven."

"Carlos is amazing. He makes sure you're taken care of and have everything you need."

"I have been with Pam for @ 6 years, and they are very professional. I mostly have contact with Carlos. He is really prompt with quotes, etc, as well as very nice."

"Ellen was amazing! She got us switched over from our USAA and was able to handle it with the most down to earth personality. Truly made it a painless experience."

"Always attentive & proactive about all my insurance needs! Highly recommend Pam and her team!"

"I’ve had the pleasure of being a client of Pam Terry State Farm for nearly a decade, and I can honestly say she’s the best insurance agent I’ve ever worked with. Pam is not only a true professional, but also a dear friend whose care and dedication have never wavered over the years. She and her team take the time to explain policies thoroughly, always making sure I’m comfortable and confident with my coverage. Her team is just as outstanding—friendly, knowledgeable, and always willing to help. Every call or visit is met with kindness and efficiency, which speaks volumes about the team culture Pam has built. I wholeheartedly recommend Pam Terry and her team to anyone looking for an insurance agent who treats you like family while delivering top-tier service. Thank you, Pam, for all you do!"

"Pam and her office are great to work with. They are very helpful and always answer any questions we have. We switched from a competitor insurance group and saved money through Pam Ritchie State Farm. Highly recommend them."

"Muy buena atención y amabilidad"

"Carlos was fantastic in assisting me with getting everything switched over! Looking forward to working with Pam Ritchie’s group again."

"I’m new to the area, and wanted an agency that felt like neighbors. An agency that looked out for my best interests. I met Carlos, Pam, and the rest of the friendly team who welcomed me, spent time with me to understand my needs, and put a plan together that way surpassed my expectations. It didn’t take a minute to feel like I was a part of their family. Exceptional. There’s nothing better than to feel at peace with great insurance coverage for my family and me. If you want to feel the same way, then don’t hesitate to go see them for your needs. Highly recommended."