State Farm® Insurance Agent Pam Ritchie
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Iran Bautista
June 10, 2025
5
out of
5
rating by Iran Bautista
"Carlos was very helpful & informative, highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ann C
June 8, 2025
5
out of
5
rating by Ann C
"Pam Ritchie and her team are absolutely awesome to work with. They are patient and take the time to answer all questions and understand that insurance can be confusing for some of us. Highly recommend Pam Ritchie for all your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Carolina Strother
June 6, 2025
5
out of
5
rating by Carolina Strother
"Iven was very nice and respectful. He answered all my questions and was very patient when I didn't understand some things. Thank you Iven."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jazz M
June 5, 2025
5
out of
5
rating by Jazz M
"Carlos is amazing. He makes sure you're taken care of and have everything you need."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
PA M
June 3, 2025
5
out of
5
rating by PA M
"I have been with Pam for @ 6 years, and they are very professional. I mostly have contact with Carlos. He is really prompt with quotes, etc, as well as very nice."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ashley Wright
May 27, 2025
5
out of
5
rating by Ashley Wright
"Ellen was amazing! She got us switched over from our USAA and was able to handle it with the most down to earth personality. Truly made it a painless experience."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ned B
May 23, 2025
5
out of
5
rating by Ned B
"Always attentive & proactive about all my insurance needs! Highly recommend Pam and her team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tim Walker
May 21, 2025
5
out of
5
rating by Tim Walker
"I’ve had the pleasure of being a client of Pam Terry State Farm for nearly a decade, and I can honestly say she’s the best insurance agent I’ve ever worked with. Pam is not only a true professional, but also a dear friend whose care and dedication have never wavered over the years. She and her team take the time to explain policies thoroughly, always making sure I’m comfortable and confident with my coverage. Her team is just as outstanding—friendly, knowledgeable, and always willing to help. Every call or visit is met with kindness and efficiency, which speaks volumes about the team culture Pam has built. I wholeheartedly recommend Pam Terry and her team to anyone looking for an insurance agent who treats you like family while delivering top-tier service. Thank you, Pam, for all you do!"
We responded:
"Thank you so much, Tim, for your kind and thoughtful words! It’s truly been an honor to work with you over the years, and we’re incredibly grateful for your continued trust and support. Building long-term relationships with clients like you is exactly why we do what we do. I’m so proud of the team here and the care they show every day—it means a lot to hear that it’s making a difference. We look forward to continuing to serve you for many years to come. Thank you again for being part of the State Farm family!"
Mike & Lori Miller
May 19, 2025
5
out of
5
rating by Mike & Lori Miller
"Pam and her office are great to work with. They are very helpful and always answer any questions we have. We switched from a competitor insurance group and saved money through Pam Ritchie State Farm. Highly recommend them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Rosario Molina
May 15, 2025
5
out of
5
rating by Rosario Molina
"Muy buena atención y amabilidad"
We responded:
"¡Gracias por tu reseña de 5 estrellas! ¡Mi equipo de State Farm y yo estamos felices de ser tus buenos vecinos!"
Christina Dinges
May 15, 2025
5
out of
5
rating by Christina Dinges
"Carlos was fantastic in assisting me with getting everything switched over! Looking forward to working with Pam Ritchie’s group again."
We responded:
"Thanks so much for the great review! We're glad Carlos was able to help get everything switched over smoothly. We’re excited to keep working with you and really appreciate you being part of the Pam Ritchie Group!"
Duane T
May 15, 2025
5
out of
5
rating by Duane T
"I’m new to the area, and wanted an agency that felt like neighbors. An agency that looked out for my best interests. I met Carlos, Pam, and the rest of the friendly team who welcomed me, spent time with me to understand my needs, and put a plan together that way surpassed my expectations. It didn’t take a minute to feel like I was a part of their family. Exceptional. There’s nothing better than to feel at peace with great insurance coverage for my family and me. If you want to feel the same way, then don’t hesitate to go see them for your needs. Highly recommended."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
William Digman
May 14, 2025
5
out of
5
rating by William Digman
"The office is always very responsive to anything we need and are very knowledgeable about their products"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Margaret Alger
May 13, 2025
5
out of
5
rating by Margaret Alger
"Carlos was most attentive and quick with answers and quotes as we were looking for a great company that would have our auto and home insurance. He provided all the resources we needed and spent time confirming all the details. This type of wonderful customer service is encouraging these days!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Heidi Smith
May 9, 2025
5
out of
5
rating by Heidi Smith
"Excellent service! Carlos will do his best, to get you great coverage!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lana Canybee
April 29, 2025
5
out of
5
rating by Lana Canybee
"Carlos is truly such a big help! Any time me and my husband have questions he is quick with a response! He is very kind. Thank you, Carlos!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sarai Alvarez
April 25, 2025
5
out of
5
rating by Sarai Alvarez
"Si estás buscando una oficina, donde hablen español y te guíen para tener el mejor seguro, esta oficina es la mejor !"
We responded:
"¡Agradecemos su reseña! Nos complace saber que tuvo una excelente experiencia con nuestra oficina de State Farm. Si necesita ayuda en el futuro, no dude en contactarnos. ¡Estamos aquí para ayudarle!"
Taz
April 24, 2025
5
out of
5
rating by Taz
"Worked with Carlos to get started on home and car insurance can’t recommend them enough. He always answers any of my questions and lets me know of any upcoming deals going on. Appreciate him and the team at Harrisonburg!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Carina Contreras
April 19, 2025
5
out of
5
rating by Carina Contreras
"Carlos at State Farm was absolutely amazing to work with! He helped me get my business insurance set up in no time. He was incredibly helpful, took the time to educate me, and made sure I understood all my options. Carlos did a lot of the legwork on his own and came back with clear answers and the best plans tailored to my needs. He’s knowledgeable, efficient, and made the whole process stress-free. Plus, he’s Spanish bilingual, which is a huge bonus. Highly recommend working with him!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
REGINA RITCHIE Taylor
March 26, 2025
5
out of
5
rating by REGINA RITCHIE Taylor
"Great bunch to assist you with any insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Yves Desir
March 14, 2025
5
out of
5
rating by Yves Desir
"Wonderful people they make feel like home."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
rebwar ALI
October 31, 2024
5
out of
5
rating by rebwar ALI
"She was very helpful and i really she is amazing"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We do strive to provide the best service possible. We look forward to serving you in the many years to come! "
Natalie Kuster
October 29, 2024
5
out of
5
rating by Natalie Kuster
"Best service!!!"
We responded:
"We're thrilled to hear you had a great experience with our team at Pam Terry State Farm. Providing top-notch service is our priority, and we’re glad we could assist you with your insurance needs. "
Dinora Garcia
October 28, 2024
5
out of
5
rating by Dinora Garcia
"I feel happy to have made the decision to change to State Farm. Affordable prices. Jessica is an excellent person. She is always happy to assist me and ask me how I am. You will not regret dealing with her. I 100% recommend this insurance company."
We responded:
"Thank you so much for sharing your positive experience! We're thrilled to hear that you're happy with your decision to switch to State Farm and that Jessica has provided you with excellent service."
Ethan Shank
August 6, 2024
5
out of
5
rating by Ethan Shank
"Did not have any problems getting my 1972 Datsun insured! Very helpful and friendly!"
We responded:
"Thank you for your positive feedback! We're glad to hear that you had a smooth experience getting your 1972 Datsun insured. Our team strives to provide helpful and friendly service to all our customers. "